Saturday, February 16, 2013

How to Manage an Outsourced Business

How to Manage an Outsourced Business



Outsourced businesses are growing as a standard part of the business environment. Most are organizations that produce goods and services overseas and provide those products to America and Europe. These companies typically rely on executives in developed nations to perform sales and management functions. Outsourcing has become big business as more firms move to the Pacific Rim for cheap, educated labor. Shift your strategies so that you can maintain communication across distance and different cultures.

Instructions

  1. Advertise your business and services to potential clients. Line up work for your staff and yourself. Create a list of projects to be staffed and what talents or skills an employee will need to provide to accomplish customer goals. Organize your projects on a first-in, first-out basis.
  2. Establish your business using resources from a country on the Pacific Rim. China, India, the Philippines, Vietnam and Indonesia are all viable countries for contracting cheap labor. You can use a Web site to recruit workers via the Internet. Make a list of the roles you are trying to recruit for.
  3. Review the list of contractors from the countries you have selected. Using your list of skills, reduce the contractor list down to only those that fit your skill and rate requirements. Your ideal situation is to get top-quality talent for minimal pay.
  4. Interview each candidate via e-mail and reduce your list to a final group of potential employees. Finalize hourly rates and produce a list of staff. Hire the employees and begin giving daily instructions and pay. These instructions should utilize the employee fully and leave no idle time.
  5. Review your staff for results. Terminate people who aren't giving you results. Your key concentration should be productivity versus dollars spent. Eliminate people from service who don't meet your productivity standards.
  6. Focus on gaining new business for the enterprise and meet production goals with your staff. The cycle of business demands that new sales result in work for the current staff, and payment is obtained once completed work is sent to customers. Maintaining the business is repeating this cycle over and over again.

 
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